The public site gives customers a clean way to search their package, while the admin side lets staff create shipments, add checkpoints, and maintain delivery visibility from pickup through final handoff.
Pending, pickup, transit, customs, out-for-delivery, delivered, delayed, and exception states.
Protected login with shipment creation, editing, search, and event posting tools.
Google Maps renders route points using the latitude and longitude you store per shipment.
Contact and quote forms persist to MySQL instead of disappearing into a static template.
Origin, destination, and checkpoint updates all live in one shipment record for both customers and staff.
Every movement becomes a dated milestone, which helps support teams explain exactly where a package is.
A self-serve tracking page means fewer “where is my order?” tickets and more informed customers.